Terms and Conditions

1. Information about our site and these Terms and Conditions

Welcome to the Free Range Distribution web site (“site”), owned and operated by Premium Leisure Ditribution Ltd. trading as, and part of, the  PND GROUP

By Placing an order through our site for a product listed (“Product”) you are entering a contract with us and agree to comply with our terms and conditions. Please read these terms and conditions carefully before ordering any Products from our site.

You MUST be at least 18 years old to order products from our site.

You MUST use products ordered through our site strictly in accordance with the manufacturers directions set out on the packaging if provided.

We reserve the right to change these Terms & Conditions of use at any time. It is your responsibility to check the Terms & Conditions of Use regularly for changes. If you do not agree with any change to these Terms & Conditions you should not order further products through our site.

2. How the Contract is formed between you and us

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

3. Price and Payment

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our delivery clause below.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

Payment for all Products must be by credit or debit card or Paypal.

All payments, including credit and debit cards, are taken by Paypal. We do not hold or store your payment details. All transaction information passed between Free Range Distribution and Paypal is encrypted using the latest 128-bit SSL certificates. Paypal have confirmed to us that no card holder information is ever passed unencrypted. We do not store credit card details nor do we share customer details with any 3rd parties.

4. Disclaimer

Although Free Range Distribution has attempted to provide accurate information on the web site, information on this web site may contain technical inaccuracies or typographical errors. The contents of any documents on the web site are believed to be current and accurate as of its publication date.Free Range Distribution assumes no responsibility for the accuracy of the information. Free Range Distribution may change the programs or products mentioned at any time without notice. Mention of non-Free Range Distribution products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

5. Our Liability

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

We will try and pass on to you any warranties provided by the manufacturer of the Products but you acknowledge that we re-sell Products and do not manufacture them ourselves.

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.

This does not include or limit in any way our liability:

(a) For death or personal injury caused by our negligence;

(b) Under section 2(3) of the Consumer Protection Act 1987;

(c) For fraud or fraudulent misrepresentation; or

(d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

(a) loss of income or revenue

(b) loss of business

(c) loss of profits or contracts

(d) loss of anticipated savings

(e) loss of data, or

(f) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise , even if foreseeable.

6. Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

All notices given by you to us must be given to Free Range Distribution  at info@freerangedistribution.co.uk. We may give notice to you either by e-mail or the postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Should you wish to write to us, please use a recorded service and the following address:

Free Range Distribution
Unit C1 Charfield
New Street
GL12 8ET